Privacy Policy
Privacy Policy
Ask HER Advise respects the personal information shared by website visitors and individuals requesting or participating in a session.
This Privacy Policy explains what information may be collected, how it may be used, and the choices available to individuals.
Information You Provide
Ask HER Advise may collect information that an individual voluntarily provides, including:
Name
Email address
Telephone number
City, state, country, and time zone
Preferred method of contact
Session category requested
Information entered on a Request a Session form
Scheduling information
Communications sent by email or through the website
Information discussed during a session
Documents voluntarily provided after being requested
Accessibility or communication requests
Payment and transaction information
Individuals should not submit unnecessary sensitive information, including Social Security numbers, passwords, complete financial account numbers, complete credit card numbers, medical records, immigration identification numbers, or unrelated confidential documents.
Information Collected Through the Website
The website and its service providers may automatically collect limited technical and usage information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Links selected
Referring website
Approximate location derived from an IP address
Dates and times of website activity
Cookie and analytics information
This information may be used to operate, secure, maintain, and understand the general use of the website.
How Information Is Used
Personal information may be used to:
Review a Request a Session submission
Determine whether a situation falls within the scope of HER
Communicate regarding a request
Schedule and conduct a session
Process payments
Provide confirmations or administrative notices
Respond to questions
Maintain business and transaction records
Prevent misuse, fraud, or security concerns
Comply with applicable legal obligations
Maintain and improve the website and service
Information provided for a session will not be used to provide unrelated marketing communications unless the individual separately agrees to receive them.
Website, Scheduling, and Payment Providers
The Ask HER Advise website is hosted through Squarespace.
Scheduling, forms, email delivery, analytics, payment processing, video communication, or other website functions may be provided by connected third-party services. These providers may receive information necessary to perform their services.
Payment information is processed by the payment provider displayed during checkout. Full payment-card details are generally handled by the payment processor rather than stored directly by Ask HER Advise.
Each outside provider maintains its own privacy and security practices. Individuals should review the policies displayed by those providers when using their services.
Sharing Information
Ask HER Advise does not sell or rent personal information.
Information may be shared only as reasonably necessary with:
Website-hosting providers
Scheduling providers
Payment processors
Email and communication providers
Technology or security providers
Accounting or administrative service providers
Government authorities or other parties when disclosure is required by law
Professional advisers when necessary to protect the business or respond to a legal matter
Service providers are given access only to information reasonably necessary to perform the applicable function.
Confidentiality
Ask HER Advise treats personal communications and session information with care. Information will not be intentionally disclosed to unrelated parties except with the individual’s permission, when required by law, when necessary to process or administer the service, or when reasonably necessary to address fraud, threats, safety concerns, or misuse.
A HER session does not create attorney-client, therapist-client, physician-patient, or another legally privileged professional relationship. Communications should not be assumed to carry the legal protections that may apply to those relationships.
Data Retention
Personal information is retained only for as long as reasonably necessary to:
Review and administer requests
Conduct sessions
Maintain appropriate business records
Resolve payment questions or disputes
Meet tax, accounting, insurance, or legal obligations
Protect the rights and security of Ask HER Advise and its users
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of.
Data Security
Reasonable administrative and technical measures are used to protect personal information.
No website, email system, payment system, cloud service, or electronic transmission can be guaranteed to be completely secure. Individuals should use care when deciding what information to submit electronically.
Cookies and Analytics
The website may use cookies and similar technologies that allow the site to function, remember preferences, measure website activity, and maintain security.
Necessary cookies may operate automatically because they are required for the website to function.
Where required, visitors will be given an opportunity to accept or decline nonessential analytics or marketing cookies through the website’s cookie settings or consent banner.
Browser settings may also allow visitors to block or delete cookies. Blocking necessary cookies may affect how the website functions.
Personal Information Requests
Subject to applicable law, an individual may request to:
Know what personal information has been collected
Correct inaccurate contact information
Request deletion of personal information
Withdraw consent for optional communications
A request may be submitted through the Contact page of the Ask HER Advise website.
Ask HER Advise may need to verify the requester’s identity before completing a request. Certain information may be retained when necessary for legal, accounting, security, transaction, or dispute-resolution purposes.
Age Requirement
Ask HER Advise services are intended for individuals who are at least 18 years old.
The website and Request a Session form are not directed to children, and Ask HER Advise does not knowingly accept session requests from anyone under 18.
Outside Links
The website may contain links to third-party websites. Ask HER Advise does not control and is not responsible for the privacy, security, accuracy, or content of an outside website.
Changes to This Policy
This Privacy Policy may be revised when website practices, service providers, or legal requirements change.
The effective date displayed at the beginning of the policy will identify the current version.
Contact
Questions or privacy requests may be submitted through the Contact page at: askheradvise.com